Empatee operates in England, United Kingdom.

By placing an order on our website, you agree to the following terms.

1. Products

All products are made to order. Minor variations in colour or print placement may occur due to the printing process and screen display differences.

Product images are for illustrative purposes only.

2. Pricing & Payment

All prices are listed in GBP (£).

Payment must be made in full at the time of purchase. Payments are processed securely through third-party payment providers.

We reserve the right to correct pricing errors or cancel orders where necessary.

3. Order Acceptance

We reserve the right to refuse or cancel any order where:

• Fraud is suspected

• Payment cannot be processed

• An error has occurred in product information or pricing

If an order is cancelled, a full refund will be issued.

4. Delivery

Delivery times are estimates and may vary depending on courier services and external factors.

We will assist in resolving delivery issues where possible.

5. Returns & Refunds

Please refer to our Returns & Shipping Policy for full details.

Customers have a 14-day right to cancel in accordance with UK consumer law.

6. Intellectual Property

All designs, branding, content, and materials displayed on this website are the property of Empatee and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so under applicable UK law.

8. Governing Law

These terms are governed by the laws of England and Wales.